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Customer service : a parctical approach/

Harris, Elaine K.

Customer service : a parctical approach/ Elaine K. Harris - 6th ed. - Harlow : Pearson Education Ltd., c2014 - ii, 193 p. : ill. ; 28 cm.

includes index

ISBN: 1292040351 9781292040356

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Dewey Class. No.: 658.812 / HAR

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