MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01530cam a22002654a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20200801091638.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
110914s2012 nyu b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780765627209 (hardcover : alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0765627205 (hardcover : alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780765627216 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Transcribing agency |
KABLIB |
| Modifying agency |
KABLIB |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
351 |
| Edition number |
23 |
| Item number |
THO |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Thomas, John Clayton. |
| 9 (RLIN) |
3796 |
| 240 ## - UNIFORM TITLE |
|---|
| Uniform title |
engaging the public in public management / |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Citizen, Customer, Partner : |
| Remainder of title |
engaging the public in public management / |
| Statement of responsibility, etc. |
John Clayton Thomas. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
London & N.Y. : |
| Name of publisher, distributor, etc. |
Routledge, |
| Date of publication, distribution, etc. |
c2012. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 242 p. ; |
| Dimensions |
24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Citizen, customer, partner, and public management -- The changing place of the public in public management -- Providing customer service in public service -- Learning about the public's needs -- Coproducing public services and public value -- Managing for coproduction -- When is public involvement desirable? -- Engaging representative participation and reaching effective decisions -- Techniques for involving the public in decision making -- Implications for public managers, the public, and democracy -- Appendix. The design principles: guidelines for working with the public. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Public administration |
| General subdivision |
Citizen participation. |
| 9 (RLIN) |
3797 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Political planning |
| General subdivision |
Citizen participation. |
| 9 (RLIN) |
3798 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Public relations and politics. |
| 9 (RLIN) |
3799 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Book |