TY - BOOK AU - Hargie,Owen TI - The Handbook of Communication Skills SN - 9781138219120 (hbk) U1 - 302 23 PY - 2019/// CY - New York PB - Routledge KW - Interpersonal communication KW - Communication KW - Psychological aspects KW - Interviewing N1 - Includes index.6; Includes bibliographic references ER -