Laudon, Kenneth C. Management Information Systems : managing the digital firm / Kenneth C. Laudon, Jane P. Laudon. - 12th ed. - New York : Pearson Education Limited ; c2012. - 630P. : ill. col. ; 28 cm. Includes : Glossary Includes : Index Includes : References ISBN: 9780273754534 027375453X Dewey Class. No.: 004 LAU