Saunders Medical Office Management /
Alice Anne Andress.
- 3rd ed.
- St. Louis, Mo. : Saunders/Elsevier, c2009.
- xiv, 513 p. : ill. ; 28 cm.
Includes index.
Includes bibliographical references.
The health care professional -- Personnel management -- The front office -- Written communication -- Medical record -- Billing, coding, and collections -- Fraud, abuse, and compliance -- Documentation and risk assessment -- Ethical and legal issues -- Health care technology -- Safety and health -- Responsibilities of the manager -- Outpatient services, ambulatory surgery centers, and hospitals -- The financial side -- Medical marketing.