TY  - BOOK
AU  - Taylor,Shirley
TI  - Communication for Business: a practical approach 
SN  - 9780273687658
U1  - 651.7 22
PY  - 2005///
CY  - New York
PB  - Pearson Longman
KW  - Business communication
N1  - Includes : Appendix, Index
ER  -