00647cam a2200205 a 4500 3444 3444 OSt 20210427100419.0 000330s2000 ilu b 001 0 eng 0838907873 (alk. paper) 9780838907870 DLC KABLIB KABLIB 025.52 23 WHI Whitlatch, Jo Bell. 9117 Evaluating Reference Services : a practical guide / Jo Bell Whitlatch. Chicago : American Library Association; c2000. vi, 226 p. ; 23 cm. Includes : Index Reference services (Libraries) Evaluation. 9118 ddc BOOK 0 0 ddc 0 0 MAIN MAIN Open 2021-04-26 0 025.52 WHI 4260 2024-07-23 08:42:39 2021-04-26 BOOK 0 0 ddc 0 0 MAIN MAIN Open 2021-04-26 0 025.52 WHI 4674 2024-07-23 08:42:39 2021-04-26 BOOK 0 0 ddc 0 0 MAIN MAIN 2022-08-23 0 025.52 WHI 9333 2024-07-23 08:42:39 2022-08-23 BOOK