Customer service management in Africa :  a strategic and operational perspective / 
Robert Ebo Hinson,  Ogechi Adeola, Terri R. Lituchy, Abednego Feehi Okoe Amartey (editors)  
 - xix, 339 p. ;  25 cm. 
<br/><br/>Includes bibliographical references, index. 
<br/><br/><label>ISBN: </label>9780429031342 
<br/><br/><label>LCCN: </label>2019060076 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Management.--Africa, Sub-Saharan
<br/><br/><label>LC Class. No.: </label>HF5415.5 
<br/><br/><label>Dewey Class. No.: </label>658.812  / CUS