Service Quality Management in Hospitality, Tourism, and Leisure / Jay Kandampully, Connie Mok and Beverley Sparks, [Editors].
Material type: TextPublication details: New York : Haworth Hospitality Press, c2001.Description: xvii, 339 p. : ill. ; 22 cmISBN:- 0789007266
- 0789011417
- 9780789011411
- 647.9 23 SER
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Book | Mukombe Library Open Access Section | 647.9 SER (Browse shelf(Opens below)) | Available | 3965 | ||
Book | Mukombe Library Open Access Section | 647.9 SER (Browse shelf(Opens below)) | Available | 3966 |
Includes : Index
Includes : Bibliographical References
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