Service Quality Management in Hospitality, Tourism, and Leisure / Jay Kandampully, Connie Mok and Beverley Sparks, [Editors].

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Material type: Text

TextPublication details: New York : Haworth Hospitality Press, c2001.Description: xvii, 339 p. : ill. ; 22 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	Mukombe Library Open Access Section	647.9 SER (Browse shelf(Opens below))	Available		3965
Book	Mukombe Library Open Access Section	647.9 SER (Browse shelf(Opens below))	Available		3966

Includes : Index

Includes : Bibliographical References

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