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_aCustomer service management in Africa : _ba strategic and operational perspective / _c Robert Ebo Hinson, Ogechi Adeola, Terri R. Lituchy, Abednego Feehi Okoe Amartey (editors) |
| 264 | 1 |
_aNew York, NY : _bRoutledge, _cc2020. |
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| 300 |
_axix, 339 p. ; _c25 cm. |
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| 504 | _aIncludes bibliographical references, index. | ||
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_aCustomer services _zAfrica, Sub-Saharan _xManagement. _915978 |
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_aHinson, Robert _q(Robert Ebo), _eeditor. _915979 |
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_aAdeola, Ogechi, _eeditor, _eauthor. _912626 |
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_aLituchy, Terri R., _eeditor. _915980 |
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_aAmartey, Abednego Feehi Okoe, _eeditor. _915981 |
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_iPrint version: _tCustomer service management in Africa _dNew York : Routledge, 2020. _z9780367143374 _w(DLC) 2019060075 |
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