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Customer service management in Africa : a strategic and operational perspective /

Customer service management in Africa : a strategic and operational perspective / Robert Ebo Hinson, Ogechi Adeola, Terri R. Lituchy, Abednego Feehi Okoe Amartey (editors) - xix, 339 p. ; 25 cm.

Includes bibliographical references, index.

ISBN: 9780429031342

LCCN: 2019060076

Subjects--Topical Terms:
Customer services--Management.--Africa, Sub-Saharan

LC Class. No.: HF5415.5

Dewey Class. No.: 658.812 / CUS

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